“I’ve been where you are.
I know good help is really hard to find.
That’s why I started this company.”
My name is Stephen Mercer, President and Owner of Empipe Solutions. I have spent over 20 years working in the sewer maintenance and pipe rehabilitation industry, getting my start with one of the industry leaders. While there I personally tackled every job possible; from the bottom of maintenance holes, to equipment operator, to Project Superintendent on multi-million dollar contracts. At each stage, I learned what it takes to do the job right.
I also learned that my biggest challenge was finding sub-contractors who could deliver a quality job, and do so within the quote and schedule that they originally promised. I became so frustrated with unexpected cost over-runs and delays that I took the job into my own hands. Literally. In 2007 I went out, bought a truck, and serviced the jobs myself that no one else seemed capable of doing (at least, not up to my standards).
Today I have a growing staff and a fleet of trucks. I still maintain the same tough standards that built this company (as my employees will be sure to tell you). And when needed, I’ll get into that maintenance hole with my crew. Your satisfaction, and my standards, are my prime concern.
By the way, I apply the same tough standards to a private home project as I do to a major city contract. I tell my staff, “Quality is quality, so do it right or stay home.”
There are no short cuts to doing a job properly; just skill and experience.